Business

Reasons Why Positive Employee Experience Improves Retention

When it comes to keeping up with changing employee workplace demands, it can be challenging for employers to keep up. From adopting a work culture that is flexible, open, to making substantial changes in the office interiors – the task as a business owner is never easy but is all the more crucial to keep your employees engaged. 

Unlike popular belief, it has got more to do than just real estate. It means looking into how your employees can be more engaged with their work instead of just doing the needful for certain hours every day. Instead, employee engagement can be understood as a sum of all interactions that an employee has with their employer – throughout their professional journey with a certain organization. It may also include their accomplishments, workplace relationships with peers, and the physical work environment. As per the LinkedIn reports, 77% of companies are now focusing more on employee experience to increase retention. 

Credits: LinkedIn

Many employees, when asked about their reasons to stay with an organization, say that they stay because they feel compatible and comfortable in their role in the organization. While that may mean that the employer has given the right reasons to focus on, it also means that their employers respect and value them. As an employer, it may seem like one of the easier things to do, but in reality, the 2018 Global Talent Trends study conducted by Mercer shows that numerous organizations lack in having such employee desires – namely flexibility, health & well-being commitment of an individual as well as the purpose-driven working of the employee. 

 

  • Flexibility and Empowerment

Today, when all the traditional standards of work and office spaces are no longer relevant, flexibility is the only thing that holds employees and employers on the same page. The pandemic has already set in motion the first barrier, the moving out of brick and mortar setup, into actually giving employees the flexibility to choose where they want to work. Something that many employers struggled with in the pre-pandemic era, but all so relevant even in the following years, as employees would continue to keep working from their homes for at least the majority of any week. This not only keeps them in the safety of their homes, but also follows social distancing, and keeps them fulfilled, and encourages a strong sense of trust and care from their employer. However, as an employer, that also calls for them to make respective changes to their operation and work settings, e.g. adapting to a hybrid setup. 

  • Purpose and Connectivity

     

While working from home keeps your employees comfortable and safe, it can cause loneliness for them at work. Especially in overwhelming times like these, as an employer you need to remind them more often how their work contributes to your organization’s success, interact and include them into your projects more actively than before. Even for teams that collaborate on specific projects, it is important for them to feel connected and updated to all progress via conducting meetings on video conferencing platforms and helping employees feel included.

  • Job Satisfaction

As vast as words can be, the term ‘job satisfaction’ can mean a lot of things to different people, based on the circumstances. With COVID-19 impacting the lives of people across the globe, employees need to feel happy, comfortable, and motivated – now more than ever. Another report from SHRM conducted on 1,099 US workers shows that 41% of employees experience burnout from work, followed by 23% feeling depressed. The records show that such symptoms were mostly seen in women, or in people residing with a vulnerable family member. Business giants like Facebook, Twitter, Amazon, Google have announced that work from home is going to stay, even if the pandemic isn’t. Other methods include encouraging all types of learning relevant to the employees’ line of work and interests. 

Final Words

With employee experience gradually becoming the infrastructure of organizations across the world, the benefits of having employees engaged, fulfilled, and safe are enormous. Be it attracting newer, high-potential talent to witnessing growth in productivity – identifying with your employees’ physical and mental wellness can change the course of your business’ success. It may mean a lot of work, and if you’re a business owner who doesn’t know where to start in terms of a flexible, thriving workspace for employees, here are some of our recommendations:

Wizworks, New Delhi

Their plug-and-play office spaces are located across Delhi, Noida, and Gurgaon. From tech-enabled work settings to lavish interiors perfect for entrepreneurs, freelancers across all domains.

Zioks, Kolkata

This business center in Kolkata is perfect for freelancers, startups, solopreneurs, and other passionate professionals to network, collaborate and grow. With a diverse range of high-end workspaces available at affordable prices, and a rich community, this coworking space is a great place for the young and experienced workforce at the same time.

T-hub, Hyderabad

An upscale, flexible co-working setup in Gachibowli, Hyderabad they combine fun and work together. Their engaging workspaces, with state-of-the-art infrastructure open to professionals, is a great place to meet, know, and share the experience. The best part is their cost-friendly signup packages, which makes them accessible to different entrepreneurs and freshers alike.

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